Home builder's guide to continuous improvement: schedule, quality, customer satisfaction, cost, and safety

Presenting well-known tools and techniques, the Home Builder's Guide to Continuous Improvement provides important insights and necessary information to reduce cycle time duration and variation in order to improve quality and customer satisfaction and to minimize costs and accidents. Each chapter offers examples based on the authors' personal experience working with builders and trade contractors. Including figures and graphs to enhance the text, this book contains simple language, using residential construction industry terminology to improve understanding of continuous improvement concepts an

Front cover; Contents; Preface; Authors; Chapter 1. Introduction; Chapter 2. Cycle Time Management; Chapter 3. Problems; Chapter 4. Problem Solving; Chapter 5. Dealing with Data; Chapter 6. Root Causes; Chapter 7. Corrective Actions; Chapter 8. Problem Follow-Up; Chapter 9. Relationships; Chapter 10. Sampling and Randomization; Chapter 11. Sample Size Determination; Chapter 12. Software; Chapter 13. Continuous Improvement Tools and Techniques; Chapter 14. Quality Function Deployment; Chapter 15. Design of Experiments; Comprehensive Glossary of Continuous Improvement Terms